In case of any change will be informed latest one week before.
2. The client upon his arrival is been treated, us our guest and our main
intend is to make his stay in Greece as pleasant as possible. In a lot of
cases we will offer free transportation from airport to bases and vice -
versa, in order to avoid unpleasant situations with taxi drivers etc..
3. The clients will have detailed information about the base of embarkationand disembarkation. Upon his arrival at the bases before his embarkation will offer drinks, and having a friendly discussion in order to make them feel that this is the moment they start their vacation and distressed them.
4. A detailed briefing will take part and our base managers can answer in
any question will arise concerning itineraries, weather report place to
visit, and most important where to go shopping to the nearest less expensive market.
5. We give to any member of crew a small gift as well as to the captain free of charge -only for his trip - a mobile telephone, with a Greek number
to call us in case of any problem. Further more upon request we may
provide clients with laptop.
6. Always our base staff will carry client's luggage to the yacht in order to avoid discomfort the client due to his trip.
7. Upon embarkation they will always find a basket of , ouzo, wine, Fruits,cool water.
8. After sail away,(after sail services) we keep backing up client for what they need. Our base managers mob and mine is open 24 hours per day 30 days per month. We are able to help them any time they need and in any place they will be. For average problems the time of our reaction and repairs will not be more than 4 hours (unless there will be a big problem and spare parts need to be transferred).
9. Upon their arrival back to the base we inform them the place of mooring, and we help them for what they need.
10. Finally it essential for clients to know that are in a friendly country and in addition a company who cares about them.
We believe that are few thinks that can make people's life easier and we do not promise more that what we can do.
